FAQs


Is it possible to send money to any country through ESS Exchange?
Yes, ESS Exchange offers world-wide remittance services, barring a few countries which may have legal or political limitations.

What are the different ways of sending money through you?
ESS Exchange offers multiple modes to suit your need and convenience. Following are some details on the various modes available:
  • Demand Draft: Instrument can be delivered to sender or to beneficiary bank address or to beneficiary home address.
  • Bank-to-Bank Transfer: Money can be directly credited to your/your beneficiary's account.
  • Instant Cash Payouts: Options such as Western Union and other similar products are available where money can be delivered in cash swiftly to your beneficiary in most parts of the world.
  • Door-to-Door Service: In some countries, provisions are available to deliver cash or instrument or advice to your beneficiary's door.

How quickly does the money sent through you reach the beneficiary account?
Time taken for your money to reach beneficiary account depends upon the mode of remittance you have chosen and the beneficiary location. For Demand Draft – 3 to 5 working days, subject to the demand draft couriered by us reaching the beneficiary bank and the payee bank within normal time. Account-to-Account Transfer – 1 to 3 working days in countries where your beneficiary bank is a member of the well-established automated payment system. In other cases, 3 to 6 working days.

Where can I locate ESS Exchange?
You can locate any of our branches easily either by:
  • Contacting 600546000
  • Logging on to our website and clicking on branches
  • Visiting any of the leading shopping malls

What benefit do I get for being a regular customer of ESS Exchange?
We, at ESS Exchange Co. value the patronage of our regular customers by issuing,
  • Express Card (which enables fast track service)
  • Air Miles for all kinds of transactions on a continuous basis